9 ways to have a great relationship with your agent

An ability to set clear expectations will set the tone for a successful relationship with your real estate agent.

By Steve Lowe

13-01-2020
An ability to set clear expectations will set the tone for a successful relationship with your real estate agent.
Even after you’ve selected the agent from your top three or four candidates, it is still important to dedicate time and effort into forging a mutual understanding.

Communication is a two-way street and your role in this relationship is no less important than the agents.
It will help the agent if they understand your reasons for selling and your financial circumstances or employment situation if you believe those to be relevant.

Every agent will know you’re seeking the best possible price in the shortest possible time. They are, too. So, it’s how you achieve those results together that will dictate your ultimate satisfaction with their work.

Here are some tips for creating a great relationship with your agent:
1. Set out your expectations for price, time on the market, and the regularity with which the agent should communicate with you. Be clear on how you wish to hear from them – phone, email, or face-to-face

2. Be open to their feedback – and stay calm, even if sometimes their advice is hard to hear.

3. Agree on how to handle any miscommunication, disagreement or dispute. A good agent will have a resolution process for such circumstances

4. Understand how they will relay prospective offers to you

5. Be prepared to modify your thinking in response to their professional knowledge and changing market behaviour

6. Note their observations on how your property might be improved to attain a best-possible price – but don’t take it personally.

7. Agree on how the money will be spent on photography, marketing, improvements and any styling; and how the agent will account for funds spent, especially for internet and newspaper advertising.

8. Ask and follow up with an agent on how they approach prospective buyers on their database to sell your property

9. Make clear the times that would be convenient for open and private inspections, and how much notice you might need