GOT A MAINTENANCE REQUEST?

Tenant of Agent Team?

If your property requires maintenance, you can submit your maintenance request below or use our automated Facebook Messenger system:
Click Here

If the request is urgent* please follow our After Hours Urgent Maintenance Procedures.
Click Here

*The specified Urgent Repairs are set out in the Standard Residential Tenancy Terms, Clause 60:
- a burst water service;
- a blocked or broken lavatory system;
- a serious roof leak;
- a gas leak;
- a dangerous electrical fault;
- flooding or serious flood damage;
- serious storm or fire damage;
- a failure of gas, electricity or water supply to the premises;
- the failure of a refrigerator supplied with the premises;
- a failure or breakdown of any service on the premises essential for hot water, cooking, heating, cooling or laundering;
- a fault or damage that causes the residential premises to be unsafe or insecure;
- a fault or damage likely to cause injury to person or property;
- a serious fault in any door, staircase, lift or other common area that inhibits or unduly inconveniences the tenant in gaining access to and use of the premises.

We'll help you out.

GOT A MAINTENANCE REQUEST?

Tenant of Agent Team?

If your property requires maintenance, you can submit your maintenance request below or use our automated Facebook Messenger system:
Click Here

If the request is urgent* please follow our After Hours Urgent Maintenance Procedures.
Click Here

*The specified Urgent Repairs are set out in the Standard Residential Tenancy Terms, Clause 60:
- a burst water service;
- a blocked or broken lavatory system;
- a serious roof leak;
- a gas leak;
- a dangerous electrical fault;
- flooding or serious flood damage;
- serious storm or fire damage;
- a failure of gas, electricity or water supply to the premises;
- the failure of a refrigerator supplied with the premises;
- a failure or breakdown of any service on the premises essential for hot water, cooking, heating, cooling or laundering;
- a fault or damage that causes the residential premises to be unsafe or insecure;
- a fault or damage likely to cause injury to person or property;
- a serious fault in any door, staircase, lift or other common area that inhibits or unduly inconveniences the tenant in gaining access to and use of the premises.

We'll help you out.
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Maintenance Details